What Our Customers Say

Feedback from homeowners, landlords and businesses we've worked with since 2020 — the great, the good, and the honest. See how we collect reviews.

4.5
Based on 1,220 reviews since 2020
5 ★784
4 ★317
3 ★89
2 ★22
1 ★8
90% rated us 4★ or above784 five-star reviewsReviews since 2020
Showing 22 of 22 reviews rated 2 stars
Plumbing
burst pipe repair

Booked burst pipe repair at our property in Barnet. The job was left half finished and we had to chase repeatedly to get it completed. Gave them the chance to put it right, but nothing improved.

GD
George D.Barnet · 22 Sep 2022
Handyman
wall patching and painting

Booked wall patching and painting at our property in Newham. Communication was poor from the start and we rarely knew what was happening. Gave them the chance to put it right, but nothing improved.

PD
Peter D.Newham · 17 Aug 2022
Plumbing
washing machine pipe fix

We called them out to Hammersmith for washing machine pipe fix. They quoted one price and the final bill came in well above it without a proper explanation. Cannot recommend based on our experience.

SN
Sharon N.Hammersmith · 14 May 2022
Plumbing
burst pipe repair

They attended our home in Southwark to deal with burst pipe repair. Mess was left behind and our questions about it went unanswered for days. We ended up paying someone else to finish the job properly.

GE
Graham E.Southwark · 18 Mar 2022
Glazing
draught proofing

They attended our home in Wimbledon to deal with draught proofing. Unfortunately the visit did not go well — the appointment moved twice and they arrived hours late. We ended up paying someone else to finish the job properly.

RF
Rachel F.Wimbledon · 26 Feb 2022
Carpentry
wardrobe door repair

Asked them to sort out wardrobe door repair at our place in Ealing. We were disappointed overall — the experience did not match the reviews we had read. We would not use them again.

MA
Marilyn A.Ealing · 26 Feb 2022
Carpentry
hallway flooring replacement

Booked hallway flooring replacement at our property in Tooting. Communication was poor from the start and we rarely knew what was happening. Gave them the chance to put it right, but nothing improved.

GD
Gary D.Tooting · 21 Feb 2022
Handyman
gutter cleaning

We called them out to Wandsworth for gutter cleaning. They quoted one price and the final bill came in well above it without a proper explanation. Cannot recommend based on our experience.

NR
Natalie R.Wandsworth · 21 Nov 2021
Locksmith
patio door lock repair

Asked them to sort out patio door lock repair at our place in Bexleyheath. The standard of work fell short of what was promised and it needed redoing by someone else. We would not use them again.

KG
Katie G.Bexleyheath · 10 May 2021
Plumbing
sink waste repair

They attended our home in Dartford to deal with sink waste repair. Mess was left behind and our questions about it went unanswered for days. We ended up paying someone else to finish the job properly.

AG
Aisha G.Dartford · 7 May 2021
Plumbing
outside tap installation

Asked them to sort out outside tap installation at our place in Dulwich. The standard of work fell short of what was promised and it needed redoing by someone else. We would not use them again.

MK
Martin K.Dulwich · 6 Apr 2021
Locksmith
patio door lock repair

They attended our home in Waltham Forest to deal with patio door lock repair. Unfortunately the visit did not go well — the appointment moved twice and they arrived hours late. We ended up paying someone else to finish the job properly.

SE
Steven E.Waltham Forest · 5 Apr 2021
Electrical
smoke alarm fitting

They attended our home in Hackney to deal with smoke alarm fitting. Mess was left behind and our questions about it went unanswered for days. We ended up paying someone else to finish the job properly.

DC
Daniel C.Hackney · 10 Oct 2020
Electrical
extractor fan installation

They attended our home in Hillingdon to deal with extractor fan installation. Mess was left behind and our questions about it went unanswered for days. We ended up paying someone else to finish the job properly.

HF
Harpreet F.Hillingdon · 5 Oct 2020
Locksmith
key cutting

They attended our home in Beckenham to deal with key cutting. Unfortunately the visit did not go well — the appointment moved twice and they arrived hours late. We ended up paying someone else to finish the job properly.

TR
Tony R.Beckenham · 21 Sep 2020
Locksmith
emergency lockout

We called them out to Clapham for emergency lockout. They quoted one price and the final bill came in well above it without a proper explanation. Cannot recommend based on our experience.

EW
Emma W.Clapham · 7 Sep 2020
Glazing
double glazed unit replacement

Booked double glazed unit replacement at our property in Wandsworth. Communication was poor from the start and we rarely knew what was happening. Gave them the chance to put it right, but nothing improved.

ST
Steven T.Wandsworth · 11 Aug 2020
Handyman
flat pack furniture assembly

Asked them to sort out flat pack furniture assembly at our place in Orpington. We were disappointed overall — the experience did not match the reviews we had read. We would not use them again.

WJ
Wayne J.Orpington · 3 Aug 2020
Carpentry
wardrobe door repair

They attended our home in Woolwich to deal with wardrobe door repair. Mess was left behind and our questions about it went unanswered for days. We ended up paying someone else to finish the job properly.

KF
Kelly F.Woolwich · 10 Jul 2020
Plumbing
blocked drain clearance

Booked blocked drain clearance at our property in Catford. The job was left half finished and we had to chase repeatedly to get it completed. Gave them the chance to put it right, but nothing improved.

TL
Tony L.Catford · 1 Jun 2020
Plumbing
sink waste repair

Asked them to sort out sink waste repair at our place in Ealing. We were disappointed overall — the experience did not match the reviews we had read. We would not use them again.

SH
Sarah H.Ealing · 10 Apr 2020
Heating & Boilers
boiler service

We called them out to Sutton for boiler service. They quoted one price and the final bill came in well above it without a proper explanation. Cannot recommend based on our experience.

JB
Julie B.Sutton · 2 Jan 2020

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